How to set Outgoing SMTP Email Authentication
Purpose
Valued West Central Net Customers,
In order to better serve our customers, we here at West Central Net are upgrading our mail services to a new SurgeMail server-cluster. This move will enable us to provide a more stable email environment with far less down-time, fewer email delays, and vastly increased redundancy that will keep your email stored on our servers perfectly safe in the unlikely event of hardware issues.
This email migration is scheduled to occur the week of Sept. 14th 2009. We will not be changing the user-names or passwords of any of our regular customers. (*If you do not have Hosting or DNS for your own domain you are included in this group.*)
If you use our web-mail, you may notice that the appearance will not be the same, please do not be alarmed, this is a function of our new SurgeMail interface and not a hijack or redirect attempt. All the functionality you expect from our mail client is available and a good deal more. We hope you enjoy this improved interface. For email client users (Outlook, Outlook Express, Windows Mail, Thunderbird, etc) the experience should be mostly seamless, although checking the “use authentication for outgoing mail server” option will be required to send email out. Please visit www.wcc.net/email for more details on how to migrate your email client.
As always, we hope this upgrade will not inconvenience you in any way, but if you have any problems our skilled technicians will be standing by to aid you with any issues that you may have (Phone: 325-234-5678).
* Our hosted/DNS customer-domains will be getting their own virtual mail servers! If you have a domain with us that has mail forwarded or aliased to your wcc.net account, please direct your browser or client to mail.yourdomain.whatever and login with your old wcc.net user name and password. *
Overview
Windows Vista Email - Version 6
Eudora for Windows or Macintosh
Outlook Express with Screen Shots
MAC OSX Mail with Screen Shots
Outlook 2002/ 2003 with screen shots
Thunderbird 1.5 with screen shots
Outlook 2000 with screen shots
Windows Vista Email - Version 6 with Screen Shots
Outlook Express
- Open Outlook Express
- Click on Tools
- Click on Accounts
- Click on the Mail tab
- Ensure your mail account is highlighted and click on Properties
- Click on Servers tab
- Under the Outgoing Mail Server section, ensure there is a check in the
box next to My server requires authentication. If there is
no check there, click on the box and it will apply the check.
- Click OK
- Click Close
- Close and restart your Outlook Express program.
Mac OSX Mail
- Open the Mac OS-X desktop
- After clicking on the Mail icon
- Click on the menu marked Mail
- Go to Preferences
- Go to Accounts
- In Accounts you can adjust mail settings.
- To adjust Outgoing mail servers click on the Server Settings
button under Outgoing Mail Server (SMTP).
- These are the Outgoing Mail Server settings.
- Make sure “Use Secure Sockets Layer (SSL)” is unchecked.
- To change Mail so that it does require outgoing server authentication,
- Set the “Authentication” field to “Password”
- Enter your User Name, and Password. The
program may not pull the username and password into these fields, so ensure
the correct information is entered.
- Saving changes: Click Okay in the Outgoing Mail Server
window
- Then close the window by clicking on the red close button
- You should be returned to the normal mail window
- All your changes should be saved; and your computer will be set to outgoing
mail authentication.
Outlook 2002/ 2003
- Open Outlook 2002/ 2003
- Click on Tools
- Click on Email Accounts
- Ensure View or change existing email accounts is checked
- Click Next
- Highlight your email account, in this example, it is mail.wcc.net,
- Click Change
- Click on More Settings button
- Click on Outgoing Server tab
- Ensure the box next to the My outgoing server (SMTP) requires authentication
is checked.
• If it is not checked, then click in the box to cause
a check to appear.
- Click OK
- Click Next,
- Repeat the above steps if you have more than one email account, or
- Click finish
Thunderbird 1.5
- Open Program
- Click on Tools
- Click on Account Settings
- Click on Outgoing Server SMTP
- Highlight the email account
- Click on Edit
- Under the Security and Authentication section,
- Ensure the check box next to Use name and password
is checked
- If it is not check, click on the box next to Use
- Enter your Username in the text box next to user
name
- Click OK
Netscape 7.2
- Open Browser
- Open Mail Program
- One way to open the mail program is by clicking Windows, then on the Mail & Newsgroups
- Click on View settings for this account
- Click on Outgoing Server (SMTP)
- Ensure the box next to the Use name and password is checked.
- If the box is not checked, click in the box to place a check in the box.
- Enter the username for the email address. (Note: Normally the username is the same as the part of the email address before the @ symbol.)
- Click OK
Outlook 2000
1. Open Outlook 2000
2. Click on Tools
3. Click on Accounts
4. If needed click on the Mail tab
5. Highlight the email address and click on the Properties
button
6. Click on the Servers tab
7. Ensure your screen reflects the following information
- Under Server Information
- Incoming mail (POP3): mail.wcc.net
- Outgoing mail (SMTP): mail.wcc.net
- Incoming Mail Server
- Account Name: Your wcc username
- Password: Check this box so you do not have to enter the password
- No check mark next to Log on using Secure Password
Authentication
- Outgoing mail Server
- Ensure there is a check mark next to My Server requires
authentication.
- If there is no check mark, click on the white box and
a check mark will appear
9. Click OK
Your email address is now set to SMTP authentication.
Windows Vista Email - Version 6
- Open Windows mail
- - Click on Start button
- Click on Windows Mail
- Click on Tools
- Click on Accounts
- Highlight the email account, it may be the default, or
labeled wcc.net
- Click on Properties
- Click on Servers tab
- Ensure the Incoming mail (POP3): has mail.wcc.net
- Ensure the Outgoing mail (SMTP): has mail.wcc.net
- Ensure the box next to the My server requires authentication
is checked.
- Click on Settings
- Ensure the button is marked for Use same settings as my incoming
server.
- Click OK
- Click OK
- Click Close
Entourage 2004 Version 11.0.0
- Click on the Entourage Menu.
- Select Account Settings.
- Under the Mail tab, select your email account.
- Click the Edit button
- On the account settings tab, locate the Sending Mail Section at the bottom.
- Click the button Click here for advanced sending options
- Check SMTP server requires Authentication
- Leave the setting at Use same setting as receiving mail server.
Eudora for Windows or Macintosh
Instructions for setting SMTP authorization may be found on the Eudora Tech
support site for both Windows and Macintosh.
Please go to http://www.eudora.com/techsupport/tutorials/, or click
here to view that site. Scroll down to and then click the item labeled SMTP
Relay under either the Windows Eudora or the Macintosh Eudora column,
based on your operating system.
Outlook Express with Screen Shots
- Open Outlook Express
- Click on Tools
- Click on Accounts
- Click on Mail tab
- Ensure your mail account is highlighted and click on Properties
- Click on Servers tab
- Under the Outgoing Mail Server section, ensure there is a check in the box next to My server requires authentication. If there is no check box, click on the box and it will apply the check.
Click OK
Click Close
Close and restart your Outlook Express program.
MAC OSX Mail with Screen Shots
- Open the Mac OS-X desktop
- Click on the Mail icon
- Click on the menu marked Mail
- Go to Preferences
- Go to Accounts
- In Accounts you can adjust mail settings.
- To adjust Outgoing mail servers click on the Server Settings
button under Outgoing Mail Server (SMTP).
- These are the Outgoing Mail Server settings.
- Make sure “Use Secure Sockets Layer (SSL)” is unchecked.
- To change Mail so that it does require outgoing server authentication,
- Set the “Authentication” field to “Password”
- Enter your User Name, and Password. The
program may not pull the username and password into these fields, so ensure
the correct information is entered.
- Saving changes: Click Okay in the Outgoing Mail Server
window
- Then close the window by clicking on the red close button
- You should be returned to the normal mail window
- All your changes should be saved; and your computer will be set to outgoing
mail authentication.
Outlook 2002/ 2003 with screen shots
- Open Outlook 2002/ 2003
- Click on Tools
- Click on Email Accounts
- Ensure View or change existing email accounts is checked
- Click Next
- Highlight your email account, in this example, it is mail.wcc.net,
- Click Change
- Click on More Settings button
- Click on Outgoing Server tab
- Ensure the box next to the My outgoing server (SMTP) requires authentication
is checked.
• If it is not checked, then click in the box to cause
a check to appear.
With the box checked
- Click OK
- Click Next,
- Repeat the above steps if you have more than one email account, or
- Click finish
Thunderbird 1.5 with screen shots
- Open Program
- Click on Tools
- Click on Account Settings
- Click on Outgoing Server SMTP
- Highlight the email account
- Click on Edit
- Under the Security and Authentication section,
- Ensure the check box next to Use name and password
is checked
- If it is not check, click on the box next to Use
- Enter your Username in the text box next to user
name
- Click OK
Netscape 7 with screen shots
- Open Browser
- Open Mail Program
- One way to open the mail program is by clicking Windows,
- Then on the Mail & Newsgroups
- Click on View settings for this account
- Click on Outgoing Server (SMTP)
- Ensure the box next to the Use name and password is checked.
- If the box is not checked, click in the box to place a check in the box.
- Enter the username for the email address. (Note: Normally the username is the same as the part of the email address before the @ symbol.)
- Click OK
Outlook 2000 with screen shots
1. Open Outlook 2000
2. Click on Tools
3. Click on Accounts
4. If needed click on the Mail tab
5. Highlight the email address and click on the Properties button
6. Click on the Servers tab
7. Ensure your screen reflects the following information
- Under Server Information
- Incoming mail (POP3): mail.wcc.net
- Outgoing mail (SMTP): mail.wcc.net
- Incoming Mail Server
- Account Name: Your wcc username
- Password: Check this box so you do not have to enter the password
- No check mark next to Log on using Secure Password Authentication
- Outgoing mail Server
- Ensure there is a check mark next to My Server requires authentication.
- If there is no check mark, click on the white box and a check mark will
appear
8. Click OK
Your email address is now set to SMTP authentication.
Windows Vista Email - Version 6 with Screen Shots
1. Open Windows mail
- Click on Start button
- Click on Windows Mail
2. Click on Tools
3. Click on Accounts
4. Highlight the email account, it may be the default, or
labeled wcc.net
5. Click on Properties
6. Click on Servers tab
- Ensure the Incoming mail (POP3): has mail.wcc.net
- Ensure the Outgoing mail (SMTP): has mail.wcc.net
7. Ensure the box next to the My server requires authentication
is checked
8. Click on Settings
9. Ensure the button is marked for Use same settings as my incoming
server.
10 Click OK
11. Click OK
12. Click Close
- Open Outlook Express
- Click on Tools
- Click on Accounts
- Click on the Mail tab
- Ensure your mail account is highlighted and click on Properties
- Click on Servers tab
- Under the Outgoing Mail Server section, ensure there is a check in the box next to My server requires authentication. If there is no check there, click on the box and it will apply the check.
- Click OK
- Click Close
- Close and restart your Outlook Express program.
- Open the Mac OS-X desktop
- After clicking on the Mail icon
- Click on the menu marked Mail
- Go to Preferences
- Go to Accounts
- In Accounts you can adjust mail settings.
- To adjust Outgoing mail servers click on the Server Settings button under Outgoing Mail Server (SMTP).
- These are the Outgoing Mail Server settings.
- Make sure “Use Secure Sockets Layer (SSL)” is unchecked.
- To change Mail so that it does require outgoing server authentication,
- Set the “Authentication” field to “Password”
- Enter your User Name, and Password. The program may not pull the username and password into these fields, so ensure the correct information is entered.
- Saving changes: Click Okay in the Outgoing Mail Server window
- Then close the window by clicking on the red close button
- You should be returned to the normal mail window
- All your changes should be saved; and your computer will be set to outgoing mail authentication.
- Open Outlook 2002/ 2003
- Click on Tools
- Click on Email Accounts
- Ensure View or change existing email accounts is checked
- Click Next
- Highlight your email account, in this example, it is mail.wcc.net,
- Click Change
- Click on More Settings button
- Click on Outgoing Server tab
- Ensure the box next to the My outgoing server (SMTP) requires authentication
is checked.
• If it is not checked, then click in the box to cause a check to appear. - Click OK
- Click Next,
- Repeat the above steps if you have more than one email account, or
- Click finish
- Open Program
- Click on Tools
- Click on Account Settings
- Click on Outgoing Server SMTP
- Highlight the email account
- Click on Edit
- Under the Security and Authentication section,
- Ensure the check box next to Use name and password
is checked
- If it is not check, click on the box next to Use
- Enter your Username in the text box next to user name
- Ensure the check box next to Use name and password
is checked
- Click OK
- Open Browser
- Open Mail Program
- One way to open the mail program is by clicking Windows, then on the Mail & Newsgroups
- Click on View settings for this account
- Click on Outgoing Server (SMTP)
- Ensure the box next to the Use name and password is checked.
- If the box is not checked, click in the box to place a check in the box.
- Enter the username for the email address. (Note: Normally the username is the same as the part of the email address before the @ symbol.)
- Click OK
1. Open Outlook 2000
2. Click on Tools
3. Click on Accounts
4. If needed click on the Mail tab
5. Highlight the email address and click on the Properties button
6. Click on the Servers tab
7. Ensure your screen reflects the following information
- Under Server Information
- Incoming mail (POP3): mail.wcc.net
- Outgoing mail (SMTP): mail.wcc.net
- Incoming Mail Server
- Account Name: Your wcc username
- Password: Check this box so you do not have to enter the password
- No check mark next to Log on using Secure Password Authentication
- Outgoing mail Server
- Ensure there is a check mark next to My Server requires authentication.
- If there is no check mark, click on the white box and a check mark will appear
9. Click OK
Your email address is now set to SMTP authentication.
- Open Windows mail
- - Click on Start button
- Click on Windows Mail
- Click on Tools
- Click on Accounts
- Highlight the email account, it may be the default, or labeled wcc.net
- Click on Properties
- Click on Servers tab
- Ensure the Incoming mail (POP3): has mail.wcc.net
- Ensure the Outgoing mail (SMTP): has mail.wcc.net
- Ensure the box next to the My server requires authentication is checked.
- Click on Settings
- Ensure the button is marked for Use same settings as my incoming server.
- Click OK
- Click OK
- Click Close
- Click on the Entourage Menu.
- Select Account Settings.
- Under the Mail tab, select your email account.
- Click the Edit button
- On the account settings tab, locate the Sending Mail Section at the bottom.
- Click the button Click here for advanced sending options
- Check SMTP server requires Authentication
- Leave the setting at Use same setting as receiving mail server.
Instructions for setting SMTP authorization may be found on the Eudora Tech support site for both Windows and Macintosh.
Please go to http://www.eudora.com/techsupport/tutorials/, or click here to view that site. Scroll down to and then click the item labeled SMTP Relay under either the Windows Eudora or the Macintosh Eudora column, based on your operating system.
- Open Outlook Express
- Click on Tools
- Click on Accounts
- Click on Mail tab
- Ensure your mail account is highlighted and click on Properties
- Click on Servers tab
- Under the Outgoing Mail Server section, ensure there is a check in the box next to My server requires authentication. If there is no check box, click on the box and it will apply the check.
Click OK
Click Close
Close and restart your Outlook Express program.
- Open the Mac OS-X desktop
- Click on the Mail icon
- Click on the menu marked Mail
- Go to Preferences
- Go to Accounts
- In Accounts you can adjust mail settings.
- To adjust Outgoing mail servers click on the Server Settings button under Outgoing Mail Server (SMTP).
- These are the Outgoing Mail Server settings.
- Make sure “Use Secure Sockets Layer (SSL)” is unchecked.
- To change Mail so that it does require outgoing server authentication,
- Set the “Authentication” field to “Password”
- Enter your User Name, and Password. The program may not pull the username and password into these fields, so ensure the correct information is entered.
- Saving changes: Click Okay in the Outgoing Mail Server window
- Then close the window by clicking on the red close button
- You should be returned to the normal mail window
- All your changes should be saved; and your computer will be set to outgoing mail authentication.
- Open Outlook 2002/ 2003
- Click on Tools
- Click on Email Accounts
- Ensure View or change existing email accounts is checked
- Click Next
- Highlight your email account, in this example, it is mail.wcc.net,
- Click Change
- Click on More Settings button
- Click on Outgoing Server tab
- Ensure the box next to the My outgoing server (SMTP) requires authentication
is checked.
• If it is not checked, then click in the box to cause a check to appear. - Click OK
- Click Next,
- Repeat the above steps if you have more than one email account, or
- Click finish
With the box checked
- Open Program
- Click on Tools
- Click on Account Settings
- Click on Outgoing Server SMTP
- Highlight the email account
- Click on Edit
- Under the Security and Authentication section,
- Ensure the check box next to Use name and password
is checked
- If it is not check, click on the box next to Use
- Enter your Username in the text box next to user name
- Ensure the check box next to Use name and password
is checked
- Click OK
- Open Browser
- Open Mail Program
- One way to open the mail program is by clicking Windows,
- Then on the Mail & Newsgroups
- Click on View settings for this account
- Click on Outgoing Server (SMTP)
- Ensure the box next to the Use name and password is checked.
- If the box is not checked, click in the box to place a check in the box.
- Enter the username for the email address. (Note: Normally the username is the same as the part of the email address before the @ symbol.)
- Click OK
1. Open Outlook 2000
2. Click on Tools
3. Click on Accounts
4. If needed click on the Mail tab
5. Highlight the email address and click on the Properties button
6. Click on the Servers tab
7. Ensure your screen reflects the following information
- Under Server Information
- Incoming mail (POP3): mail.wcc.net
- Outgoing mail (SMTP): mail.wcc.net
- Incoming Mail Server
- Account Name: Your wcc username
- Password: Check this box so you do not have to enter the password
- No check mark next to Log on using Secure Password Authentication
- Outgoing mail Server
- Ensure there is a check mark next to My Server requires authentication.
- If there is no check mark, click on the white box and a check mark will appear
8. Click OK
Your email address is now set to SMTP authentication.
1. Open Windows mail
- Click on Start button
- Click on Windows Mail
2. Click on Tools
3. Click on Accounts
4. Highlight the email account, it may be the default, or labeled wcc.net
5. Click on Properties
6. Click on Servers tab
- Ensure the Incoming mail (POP3): has mail.wcc.net
- Ensure the Outgoing mail (SMTP): has mail.wcc.net
7. Ensure the box next to the My server requires authentication is checked
8. Click on Settings
9. Ensure the button is marked for Use same settings as my incoming server.
10 Click OK
11. Click OK
12. Click Close